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EPoS systems that take you further
than you ever thought possible

EPoS | MPoS | At-seat | Ticketing | Leisure | Smart Solutions

Allowing your customers to drive your profits.

About us

Founded in 1973 ECR are one of the oldest EPoS providers in the world. For over four decades our systems have been deployed in the Retail, Transport, Hospitality, Ticketing, Leisure and Banking industries, across four continents.

Click below to find out more about our history and our people.

Clients

With thousands of installations over 45 years in business, ECR have never failed on a delivery.
PoS Solutions

We help our clients understand their customers, and deliver convenience, value and choice at every touchpoint. Our clients grow revenue and benefit from our fully end-to-end solutions.

Solutions

Fully ITSO approved and EMV 1 & 2 certified

We are reliable

In over 47 years we have never failed on a delivery.

We are innovative

With our own design and development both in software and hardware. Everything we do is unique.

We are online

We go a long way beyond just MPoS, we also offer online ordering, ticketing, booking apps etc...

We are offline

When on the move, sometimes connectivity just isn't always possible. We have it covered.

FIND OUT MORE ABOUT OUR SOLUTIONS

At Seat Ordering

As Easy As

1
The three options are: 'pre-order', 'in-venue table/seat order' and 'in-venue pre-order'. This will depend on your venue.
2
The delivery of the solution varies according to the location in which it is deployed. ECR can facilitate multiple delivery zones and/or point customers to a collection point (e.g The bar).
3
Your customers connect instantly just like a traditional website via 3G, 4G or Wi-Fi. However, now they can download the app on IOS and Android.

Whether your customers are sitting on a train, have just booked a train ticket or are waiting at the station, give them full control over their onboard experience with our at-seat and pre-ordering functionality.

ECR’s most recent app brings mobile EPoS directly to your passengers and can be customised exactly as you prefer. Including your corporate branding, customer profiles, preferred venues or locations, are only a few examples of what RailPoS at-seat can do for you, building efficiency and increasing passenger satisfaction exponentially.

Design and content can also be easily managed via the back office using a simple user-friendly interface (e.g. drag and drop style changeability, logos, imagery, products, pricing, – even down to button sizing to reflect best sellers and most popular searches on any given journey).

If a customer is seated on a train and would like to order food and beverages, they can now browse at their leisure, order and even make payment directly from the application. The crew receive the order, accept it (in turn removing the item from available stock), and then can drop off the purchases directly to seat. Furthermore, if the customer would like to pre-order food, they can do this as the solution allows for both pre-ordering and at-seat ordering. Pre-orders are delivered to the vehicle, as a dedicated order, enabling crews to set aside items that have been reserved at any given point.

Your customers can place orders directly from their phone at any time of their choosing, with an easy to use real-time menu built into the app. Simple flows let customers place repeat orders in just three clicks, or interactively explore the menu. Menus and availability can be managed down to the individual passenger journey.

The system identifies product details and any allergens in an easy to recognise format. Real-time management enables the client to plan customer incentives, show destination-specific menus, and have full control over how and when guests interact with your menus.

Serving TOCs in 10 countries throughout Europe, in every instance we shape your solution around your business, making your customer journey more unique and tailored than ever.

1973
World's first mobile phone is made
1973
ECR founded
1978
World's first mobile phone is made
1978
Taylors of Bond Street
1991
Britain's first Astronaut launches into space... she was a female
1991
David Lloyd Leisure
1997
Harry Potter first publised
1997
Shakespeare's Globe
2004
UK card expenditure exceeds cash for the first time ever
2004
First mobile solution
for NAAFI Iraq
2009
More than 70% of inbound visitors reach the UK by air
2009
Big Bus Dubai
2014
SNCF RailPoS
2014
Paris Mayor's Office
2015
Queen Elizabeth II becomes the longest reigning monarch in British history
2015
National Express
2017
Brits now spend on average £676 a year on coffee, more than ever before
2017
Auckland Explorer NZ Air Serbia
2018
The World's oldest cheese is disovered in an Egyptian tomb.
2018
Air Malta, OBB Austria, Bournemouth Borough Council
2019
Brexit... What next ?
2019
DoN Catering Stagecoach.
David Lloyd upgrade across Europe. ECR Vietnam established
2020
Bournemouth microsite go live, new ferry client.
At seat ordering.
AirPoS on Android
2020
New £20 note released in the UK
Be inspired...

The latest coverage and contributions, hot off the press.

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