EPoS systems that take you further
than you ever thought possible
Allowing your customers to drive your profits.
Understanding your business is what drives ours.
have just the solution for you!
Clients
With thousands of installations over 45 years in business, ECR have never failed on a delivery.
About Us
We help our clients manage EPoS and ticketing in every environment, with our user-friendly cloud-based and mobile solutions.
At ECR we design and develop innovative mobile and fixed point EPoS and Ticketing solutions. One of the longest established companies in our field, we have been deploying systems for over four decades across retail, transport, hospitality, ticketing, and leisure.
Everything we do is produced in-house and managed by our teams in Hertfordshire.
We specialize in making systems work for our clients, applying industry knowledge with highly skilled development capability. Every system is fully PCI compliant and highly secure. Our solutions operate reliably and efficiently in both offline and online environments and we provide a range of robust hardware solutions for every possible requirement.
PoS Solutions
Our clients grow revenue and benefit from our full end-to-end solutions.
Fully ITSO approved and EMV 1 & 2 certified
We are reliable
In over 47 years we have never failed on a delivery.
We are innovative
With our own design and development both in software and hardware. Everything we do is unique.
We are online
We go a long way beyond just MPoS, we also offer online ordering, ticketing, booking apps etc...
We are offline
When on the move, sometimes connectivity just isn't always possible. We have it covered.
Case Studies
ECR works in partnership with over 100 leading transport agencies and operators across eleven countries around the globe.
Transport Ticketing
TicketPoS for Transport Operators. Bringing you real-time control in every situation. On-board, on-street, mobile, and fixed-point sales, whether BYOD, using an ECR all in one handheld terminal, passenger device, or any combination, we have the solution for you.
From ferries, passengers and vehicles, to bus, coach, and tram operators, we have deployed solutions that offer you and your passengers reliability, mobility, and speed.
Contact-free and passenger-led, in person and in advance, our solutions are made to cover any situation and requirement.
- Accepts all payment types.
- All ticket types.
- Platform agnostic – Runs on any device.
- Modular system – Future-proof and scalable at any point.
- Reporting – Full real time reporting suite. Total control over your reporting in real time.
- Wi-fi, 4G, 5G keeping you always connected. Devices follow mobile network logic, prioritising wifi, and switching to maintain connectivity wherever required.
- Instant scanning and ticket validation.
Attractions & Tourism
The next generation in integrated, fully mobile visitor management & ticketing solutions. ECR brings you the greatest ever visibility and control in real-time with our most powerful system to date. Reliability, flexibility, and modularity in the widest variety of applications through ticketing, visitor management, CRM, events, retail, and bookings.
“Customers now expect joined-up solutions that they can manage entirely online. The experience needs to be personal to them, giving choice, variety, and value for money. Choosing the right systems now is crucial to increased revenues and better margins in the long term.”
- Platform agnostic – Runs on any device.
- Accepts all payment types.
- Modular system – Future-proof and scalable at any point.
- Secure ticket control, validation, anti-fraud technology.
- All ticket types.
- Maximise revenue with customer-managed bookings, faster transaction times and ticket up-selling.
- Instant scanning and ticket validation.
Rail
We have developed bespoke solutions for TOCs across the UK and Europe. RailPoS, running on the unique Go2 all in one handheld terminals, offers a proven and streamlined solution for the very best in onboard retail, stock control and logistics, crew management, and ticketing.
And our very latest, industry-leading Retail OnLine, launched in 2021, giving you the most comprehensive TOC-specific software solution running on any device. Enhanced with at-seat and pre-ordering, covid-secure by design and ready to serve.
We truly understand the intricacies of delivering specific stock to the correct train and stock location onboard, at the correct time and place, as well as the challenges surrounding the onboard sales operation as a whole.
- Cloud-based, modular solution – future-proof and scalable.
- Platform agnostic.
- User friendly stock management.
- Logistics and warehousing modules.
- Pre-ordering and at-seat modules.
- Crew commissions and management.
- Coach layout and seat configurations.
The Retail OnLine Customer App
| Feature | Detail | ||
|---|---|---|---|
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Pre-ordering |
Enables your customers to place orders at time of booking and prior to their visit or journey. |
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Instant purchasing |
Customers can purchase items you choose to offer at any time for delivery or collection. From ticketing at point of entry or boarding, through to products to beat queues at busy till points. |
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Contact-free and Covid-secure |
Minimise face to face interaction or queuing. Speed sales with simple ordering, collection or delivery.
Pre-authorised orders with security technology measures to ensure payment and transactions are completed once the customer has received the order. |
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Order tracking |
Ensures visibility as orders are placed, accepted, prepared and delivered. |
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Live updates and user controls |
Putting control into the hands of you and your staff, so that the system is fully managed and monitored. |
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Menu browsing |
Items displayed with photographs, relevant information and even tailored offers and incentives. |
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Live availability |
Product availability, service availability and other functions can be updated and managed for any location at any point in time. |
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Live alerts |
Keep your customers updated with live updates. |
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Seat and location control |
Customer location data is seamlessly linked with your customers’ phones ensuring that at-seat delivery reaches the right person to complete the transaction. |
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Your Branding |
The ECR Retail In-Hand app is fully branded to your requirements.
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Customer account |
Invite your customers to create profile, store preferences, browse and purchase. Present offers and discounts, tailor your offer to the individual and build your own comprehensive database.
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Heath & Leisure
“Supporting leisure providers and their members & guests for over four decades we deploy thousands of systems worldwide handling millions of transactions every day.”
LeisurePoS has been conceived for leisure clubs, sports clubs, local authorities, retirement villages and lifestyle providers across both public and private sectors.
THE BEST FROM US
With purpose-designed software developed entirely by our in-house development team and over three decades’ experience delivering LeisurePoS through many evolutions, our solution can cover any aspect of your operations. In use throughout Europe for market leaders including David Lloyd Leisure, Audley Villages and BUPA, LeisurePoS gives you modularity, scalability and future-proofing.
Transition from legacy systems is made easy. Add in functionality, additional sites and sales locations, scale to match your developing needs. Real-time data gives you full visibility and control across multiple aspects of your business. From spa bookings to camping pitches, catering, pop up shops, venue hire and bookings, events to memberships. We tailor our systems to your needs.
- Simplicity, intuitive, user friendly software = minimal training required.
- Sell any types of product, and limitless additional revenue drivers to increase profits and customer satisfaction.
- Increase customer satisfaction and choice with all sales channels, customer accounts & profiles, passes, memberships, loyalty and more.
- All payment types.
- Platform agnostic – Runs on any device.
- Maximise revenue with customer-managed bookings, faster transaction times and ticket up-selling.
- Lightweight, contactless all-in-one devices with integral scanner, printer, and PED Secure access control, validation, anti-fraud technology.
Airlines
We help airlines to increase profit, engage crews & deliver the best in customer experience.
AirPoS offers a proven and streamlined solution for the very best in onboard retail, stock control and logistics, crew management, and inflight ancillary revenue management.
Enhanced with our latest passenger pre-ordering solution launched in 2021, we bring you the most comprehensive AirPoS system to date – minimising person to person contact, and running on any device. With both at-seat and pre-ordering, AirPoS ASO is covid-secure by design and ready to serve you and your passengers.
We truly understand the challenges surrounding onboard sales and stock management and have helped airline clients transition successfully to buy on board as well as migrating from existing systems.
AirPoS Pre-Ordering and At-Seat App
| Feature | Detail | ||
|---|---|---|---|
|
Pre-ordering |
Enables your passengers to place orders at time of booking and prior to their journey. |
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Instant purchasing |
Passengers can purchase from their own devices. Define products you wish to offer whilst in-flight, for delivery to seat. Entirely crew-controlled. |
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Contact-free and Covid-secure |
Minimise face to face interaction. Speed sales with simple ordering interface. |
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|
Order tracking |
Ensures visibility as orders are placed, accepted, prepared and delivered. |
||
|
Live updates and user controls |
Putting control into the hands of you and your crew, so that the system is fully managed and monitored. |
||
|
Menu browsing |
Items displayed with photographs, relevant information and even tailored offers and incentives. |
||
|
Live availability |
Product availability, service availability and other functions can be updated and managed for any location at any point in time. |
||
|
Your Branding |
The ECR Retail In-Hand app is fully branded to your requirements.
|
||
|
Customer account |
Invite your passengers to create profiles, store preferences, browse and purchase. Present offers and discounts, tailor your offer to the individual and build your own comprehensive database. |
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- Multi-lingual and multi-currency
- Varied pricing structure by location
- All payment types
- Configurable Start/End of Day processes, relevant to location
- User friendly sales interface and stock management
- Online activity history, fully reportable
- Increase passenger satisfaction and choice with increased sales channels, accounts & profiles
Retirement Villages
Our systems help retirement villages deliver the very best in customer experience, across EPoS, bookings, members and guest services.
ECR brings you the best in functionality, visibility and control in real-time with our very latest module solution. We are proud to deliver to clients including Audley Villages, BUPA Richmond Villages and One Housing, and look forward to welcoming you to the ECR family.
“Migrating from a combination of legacy systems was a daunting prospect and had held us back. ECR made the process easy, took the time to understand us thoroughly, and were on hand all the way. Now we have one joined-up system that outperforms expectations across the board.”
- Member benefits, look up, and account management functionality.
- All payment types including account and cashless.
- Resource management on bookings and reservations.
- Increase customer satisfaction and choice with all sales channels, customer accounts & profiles, e-tickets, passes, members, loyalty and more.
- Sell tickets, products, and limitless additional revenue drivers to increase profits and customer satisfaction.
- Add and manage modules at any time, from stock and ordering through to events management and resource bookings.
- Front office, back office, webstore and member app options.
