EPoS systems that take you further
than you ever thought possible
EPoS | MPoS | At-seat | Ticketing | Leisure | Smart Solutions
Allowing your customers to drive your profits.
Whether your business is in road, rail, air, or firmly on the ground, we understand your challenges and we have just the solution for you!
Founded in 1973 ECR are one of the oldest EPoS providers in the world. For over four decades our systems have been deployed in the Retail, Transport, Hospitality, Ticketing, Leisure and Banking industries, across four continents.
Click below to find out more about our history and our people.
We help our clients understand their customers, and deliver convenience, value and choice at every touchpoint. Our clients grow revenue and benefit from our fully end-to-end solutions.
In over 47 years we have never failed on a delivery.
With our own design and development both in software and hardware. Everything we do is unique.
We go a long way beyond just MPoS, we also offer online ordering, ticketing, booking apps etc...
When on the move, sometimes connectivity just isn't always possible. We have it covered.
Whether your customers are sitting on a train, have just booked a train ticket or are waiting at the station, give them full control over their onboard experience with our at-seat and pre-ordering functionality.
ECR’s most recent app brings mobile EPoS directly to your passengers and can be customised exactly as you prefer. Including your corporate branding, customer profiles, preferred venues or locations, are only a few examples of what RailPoS at-seat can do for you, building efficiency and increasing passenger satisfaction exponentially.
Design and content can also be easily managed via the back office using a simple user-friendly interface (e.g. drag and drop style changeability, logos, imagery, products, pricing, – even down to button sizing to reflect best sellers and most popular searches on any given journey).
If a customer is seated on a train and would like to order food and beverages, they can now browse at their leisure, order and even make payment directly from the application. The crew receive the order, accept it (in turn removing the item from available stock), and then can drop off the purchases directly to seat. Furthermore, if the customer would like to pre-order food, they can do this as the solution allows for both pre-ordering and at-seat ordering. Pre-orders are delivered to the vehicle, as a dedicated order, enabling crews to set aside items that have been reserved at any given point.
Your customers can place orders directly from their phone at any time of their choosing, with an easy to use real-time menu built into the app. Simple flows let customers place repeat orders in just three clicks, or interactively explore the menu. Menus and availability can be managed down to the individual passenger journey.
The system identifies product details and any allergens in an easy to recognise format. Real-time management enables the client to plan customer incentives, show destination-specific menus, and have full control over how and when guests interact with your menus.
Serving TOCs in 10 countries throughout Europe, in every instance we shape your solution around your business, making your customer journey more unique and tailored than ever.
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